Privacy Policy

1. Introduction

Welcome to Padium Application ("App," "we," "us," or "our"). We are committed to protecting your privacy and ensuring you have a positive experience on our App. This Privacy Policy explains our information practices, what data we collect, how we use it, and your rights.

2. Information We Collect

2.1 Automatically Collected Information

• Device Information: Device model, OS version, device identifiers (IDFA, Android Advertising ID).
• Usage Analytics: Features used, pages visited, time spent, user interactions.
• Firebase Cloud Messaging (FCM) Tokens: For delivering push notifications.
• Crash Reports: Error logs and crash data to improve app stability.
• Location Data: Only if you explicitly grant permission in app settings.

2.2 Information You Provide

• Push notification preferences.
• App settings and preferences.
• Feedback and support requests (if you contact us).

2.3 We Do NOT Collect

• Personal identification information (name, email, phone number) unless you voluntarily provide it.
• Financial or payment information.
• Biometric data.
• Health or sensitive personal data.

3. How We Use Your Information

• Deliver Push Notifications: Send timely and relevant notifications through Firebase Cloud Messaging.
• Analytics & Improvement: Understand user behavior and improve app features.
• App Performance: Monitor crashes, errors, and technical issues.
• Security: Detect and prevent fraud or security threats.
• Legal Compliance: Meet legal obligations and regulations.

4. Data Sharing & Third Parties

4.1 Firebase Services

Your data is processed by Google Firebase, which includes:

• Firebase Analytics: For usage analytics.
• Firebase Cloud Messaging (FCM): For push notifications.
• Firebase Crashlytics: For crash reporting.

Google may use this data according to their Privacy Policy.

4.2 No Third-Party Selling

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

4.3 Service Providers

We may share information with service providers who assist us in operating the App, but only to the extent necessary.

4.4 Legal Requirements

We may disclose information if required by law, court order, or government request.

5. Data Security

• All data transmitted to our servers is encrypted in transit using HTTPS/SSL.
• Firebase provides enterprise-grade security.
• We implement reasonable security measures to protect your information.
• However, no method of transmission over the internet is 100% secure.

6. Data Retention

• Firebase Analytics Data: Automatically deleted within 90 days of user inactivity.
• FCM Tokens: Expire and are automatically refreshed.
• Local App Data: Remains on your device until you uninstall the app.
• You can clear app data anytime through your device settings.

7. User Rights & Data Deletion

7.1 Access & Portability

You have the right to access and understand what data we collect.

7.2 Data Deletion

Since Padium does not require user accounts:

• Automatic Deletion: Your Firebase data is automatically deleted within 90 days.
• Manual Deletion: Clear app data through Settings → Apps → Padium → Storage → Clear Data.
• Opt-Out of Analytics: Disable analytics through app settings.

7.3 GDPR & Privacy Regulations

If you are in the EU or other jurisdictions with privacy laws:

• You have the right to access, correct, and delete your data.
• You have the right to object to processing.
• You have the right to data portability.

To exercise your rights: Contact us at email.

8. Push Notifications

• We use Firebase Cloud Messaging (FCM) to send push notifications.
• You can disable notifications in your device settings or within the Padium app.
• Disabling notifications will not affect other app functionality.
• We only send notifications that are relevant to your app usage.

9. Children's Privacy

Padium is not intended for children under 13. We do not knowingly collect data from children under 13. If we become aware that we have collected data from a child under 13, we will delete it immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by:

• Posting the updated policy in the App.
• Updating the "Last Updated" date.
• Requesting your consent if required by law.

11. California Privacy Rights (CCPA)

If you are a California resident, you have the right to:

• Know what personal information is collected.
• Know whether your information is sold or disclosed.
• Delete personal information collected from you.
• Opt-out of the sale of personal information.

12. Contact Us

If you have questions or concerns about our privacy practices, please contact:

Padium Development Team
Email: contact us via phone
Address: Beirut Lebanon
Website: padium.waslah.ai